C4 — System Landscape
Multiple systems in one organisation with their primary integrations.
Rendering…
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C4Context
title System landscape
Person(staff, "Internal staff")
Person(customer, "Customer")
System(billing, "Billing platform")
System(crm, "CRM")
System(support, "Support desk")
System(shop, "E-commerce")
System_Ext(stripe, "Stripe")
System_Ext(zendesk, "Zendesk")
System_Ext(mail, "Mailgun")
Rel(customer, shop, "Browses & buys")
Rel(customer, support, "Submits tickets")
Rel(shop, billing, "Charges")
Rel(billing, stripe, "Settles")
Rel(billing, crm, "Customer state")
Rel(support, crm, "Looks up customer")
Rel(support, zendesk, "Ticket platform")
Rel(staff, crm, "Updates customer")
Rel(billing, mail, "Receipts")