Refund Handling (PlantUML Activity)

Refund decision flow with manager escalation.

PlantUMLFlow & Process PlantUML syntax docs

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@startuml
start
:Receive refund request;
if (Within policy?) then (yes)
  :Approve refund;
  :Process payment;
  :Notify customer;
else (no)
  :Escalate to manager;
  if (Override?) then (yes)
    :Approve refund;
  else (no)
    :Reject and explain;
  endif
endif
stop
@enduml