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Fishbone (Ishikawa) templates

On-Time In-Full Miss (Fishbone)

Why OTIF fell to 88 percent against a 96 percent target, grouped along the plan-source-make-deliver chain rather than the classic six Ms.

Template previewFishbone (Ishikawa)
Why did on-time in-full fall to 88 percent?OTIF 88 percentagainst a 96 percenttargetDemandForecast bias of plus 12 percent on promotional linesOrders accepted after the daily cut-offSupplySingle-sourced closure with a 9 week lead timeSupplier ships full pallets onlyPlanFrozen period of 1 week is shorter than the changeover cycleSafety stock set on 12 month old variabilityMakeLine 3 OEE 61 percent with a 47 minute changeoverQuality holds released only once a dayDeliverCarrier collection window missed twice a weekPick face replenishment starves pickers at peak

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title "Why did on-time in-full fall to 88 percent?"
problem "OTIF 88 percent against a 96 percent target"
category "Demand"
  cause "Forecast bias of plus 12 percent on promotional lines"
  cause "Orders accepted after the daily cut-off"
category "Supply"
  cause "Single-sourced closure with a 9 week lead time"
  cause "Supplier ships full pallets only"
category "Plan"
  cause "Frozen period of 1 week is shorter than the changeover cycle"
  cause "Safety stock set on 12 month old variability"
category "Make"
  cause "Line 3 OEE 61 percent with a 47 minute changeover"
  cause "Quality holds released only once a day"
category "Deliver"
  cause "Carrier collection window missed twice a week"
  cause "Pick face replenishment starves pickers at peak"