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Mermaid templates

Business Continuity Invocation (Card Payments)

States a payment processor moves through when authorisation success rate degrades, including regulator notification past the two-hour RTO.

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stateDiagram-v2
    [*] --> BusinessAsUsual
    BusinessAsUsual --> Alert: authorisation success below 97 percent
    Alert --> BusinessAsUsual: recovers inside 15 minutes
    Alert --> Incident: degradation sustained past 15 minutes
    Incident --> Invoked: the 2 hour recovery time objective is at risk
    Invoked --> FailedOver: traffic switched to the secondary site
    FailedOver --> RunningDegraded: offline floor limits applied to stand-in auth
    Invoked --> RegulatorNotified: outage passes 2 hours
    RegulatorNotified --> RunningDegraded
    RunningDegraded --> Recovering: primary site validated on synthetic traffic
    Recovering --> BusinessAsUsual: failback complete and settlement reconciled
    Recovering --> RunningDegraded: failback aborted
    BusinessAsUsual --> [*]: post incident review published