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Design structure matrix templates

DSM — Payments Team Topology

Team DSM of eleven squads in a retail bank's payments division read in inputs-in-columns convention, turning 25 hand-off dependencies listed in org-chart order into a sequence with 3 feedback marks and naming the card/fraud/onboarding/data quartet and the treasury–reporting pair as the groups that need a shared planning cadence.

Template previewDesign structure matrix
Payments division — inter-team dependenciesTeam DSM · IC/FBD — read down a column for that element's inputs; marks below the diagonal are feedback.As declared32323223222322222232Core ledger1Card issuing2Acquiring3Fraud and risk4Onboarding KYC5Treasury operations6Data platform7Mobile app8Partner API9Site reliability10Regulatory reporting11Core ledgerCard issuingAcquiringFraud and riskOnboarding KYCTreasury operationsData platformMobile appPartner APISite reliabilityRegulatory reportingPartitioned sequence3232322322232222223212Core ledger1Card issuing2Fraud and risk3Onboarding KYC4Data platform5Site reliability6Acquiring7Treasury operations8Regulatory reporting9Partner API10Mobile app11Core ledgerCard issuingFraud and riskOnboarding KYCData platformSite reliabilityAcquiringTreasury operationsRegulatory reportingPartner APIMobile appinout07232223331232313131307 feedback marks reduced to 3 across 2 iteration blocks.11 teams · 25 dependency marks · density 23% · 6 sequenced stages · largest block 4Sequence runs top-left to bottom-right; 3 remaining feedback marks sit inside the boxed blocks.Highest fan-out: Core ledger (feeds 7) · highest fan-in: Acquiring (needs 3)Block 1 · positions 2–5 · Card issuing, Fraud and risk, Onboarding KYC, Data platformBlock 2 · positions 8–9 · Treasury operations, Regulatory reportingdependencystrength 3feedback (rework)iteration blockdiagonal (self)

Make it your own.

title "Payments division — inter-team dependencies"
mode team
convention ic-fbd

# Listed in the order they appear on the divisional org chart.
teams: Core ledger, Card issuing, Acquiring, Fraud and risk, Onboarding KYC
teams: Treasury operations, Data platform, Mobile app, Partner API
teams: Site reliability, Regulatory reporting

Card issuing         <- Core ledger(3), Onboarding KYC(2)
Acquiring            <- Core ledger(3), Fraud and risk(2), Site reliability
Fraud and risk       <- Data platform(3), Card issuing(2)
Onboarding KYC       <- Core ledger, Fraud and risk(2)
Treasury operations  <- Core ledger(3), Acquiring(2), Regulatory reporting(2)
Data platform        <- Core ledger(2), Card issuing, Onboarding KYC
Mobile app           <- Card issuing(3), Onboarding KYC(2), Partner API(2)
Partner API          <- Core ledger(2), Acquiring(2), Site reliability(2)
Site reliability     <- Data platform(2)
Regulatory reporting <- Data platform(3), Treasury operations(2), Core ledger