AI Use-Case Portfolio - Feasibility vs Value (Quadrant)
Eight insurer AI use cases scored on today's feasibility against business value, with autonomous settlement parked as high value but not yet buildable.
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title: AI use-case portfolio - feasibility against business value
x-axis: Hard today --> Feasible today
y-axis: Low value --> High value
quadrant-1: Build now
quadrant-2: Research spike or wait for capability
quadrant-3: Ignore
quadrant-4: Automate quietly
point: Claims document extraction: [0.82, 0.86]
point: Contact centre call summarisation: [0.88, 0.74]
point: Knowledge search over policy wordings: [0.90, 0.66]
point: Underwriting co-pilot: [0.46, 0.92]
point: Fully autonomous claim settlement: [0.14, 0.95] #ef4444
point: Fraud narrative generation: [0.58, 0.44]
point: Real-time speech coaching: [0.30, 0.50]
point: Marketing copy variants: [0.93, 0.28]