Corporate Treasury Onboarding Journey
Scored client experience of onboarding a corporate treasury relationship, where due diligence is the low point of the journey.
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journey
title Onboarding a corporate treasury client
section Sales
Discovery call with the group treasurer: 4: Client, RM
Cash pooling design and indicative pricing: 3: Client, RM
section Due diligence
KYC pack and ultimate beneficial owner evidence: 2: Client, Onboarding
Sanctions and PEP screening: 3: Onboarding
Credit review for intraday limits: 3: Credit
section Implementation
Account opening across six jurisdictions: 2: Client, Implementation
Host-to-host file testing: 3: Client, IT
Signatory mandates and token issue: 4: Client
section Live
First payment run: 5: Client
Thirty day service review: 5: Client, RM