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Flow metrics (CFD) templates

CFD — Mortgage Application Flow

Ten weeks of mortgage applications from submission to offer, computing a ~37-day flow time and isolating the surveyor backlog as the only band that grows every single week.

Template previewFlow metrics (CFD)
Mortgage applications — submission to offer05001,0001,5002,000cumulative applicationsAwaiting valuation growing2025-02-032025-02-102025-02-172025-02-242025-03-032025-03-102025-03-172025-03-242025-03-312025-04-07Submitted (queue)Documents inUnderwritingAwaiting valuation (queue)Offer issuedWIP600 applicationsarrivals − departuresTHROUGHPUT113.8 / week16.25 applications/dayCYCLE TIME ≈36.9 daysLittle's Law: WIP ÷ throughputLEAD TIME ≈36.9 daysall 600 applications in systemFLOW EFFICIENCY40%242 active · 358 waitingDELIVERY TREND→ 8%steady · 1,096 doneStageTypeWIP (applications)LimitTime (days)Submittedwaiting166—10.2Documents inactive104—6.4Underwritingactive138—8.5Awaiting valuationwaiting192—11.8Offer issueddone1,096——!Queue growth: Awaiting valuation widened for 9 straight periods (2025-02-03 → 2025-04-07, +152 applications)!Arrivals outran deliveries by 200 applications across the window

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title "Mortgage applications — submission to offer"
unit applications
stages: Submitted*, Documents in, Underwriting, Awaiting valuation*, Offer issued

# Underwriting and document chasing hold steady all quarter; only the
# valuation queue compounds, which is where the lead time is going.
2025-02-03 |  472,  322,  232,  112,   72
2025-02-10 |  606,  448,  352,  224,  172
2025-02-17 |  716,  564,  472,  348,  280
2025-02-24 |  868,  708,  610,  478,  392
2025-03-03 |  990,  836,  742,  616,  508
2025-03-10 | 1152,  990,  890,  756,  624
2025-03-17 | 1272, 1116, 1020,  892,  742
2025-03-24 | 1430, 1266, 1164, 1028,  860
2025-03-31 | 1544, 1386, 1288, 1158,  978
2025-04-07 | 1696, 1530, 1426, 1288, 1096