Pareto — Retail Stock Loss
Annual stock loss by cause across 214 stores valued in GBP thousands, computing that 5 of 12 causes carry 82.7% of a £12.5 M shrink and separating deliberate loss from the process errors that sit alongside it.
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title "Stock loss by cause — 214 stores, FY 2027"
unit "GBP thousands"
period "FY 2027"
threshold 80%
other-below 1%
note "Total shrink 1.42% of retail sales; audited counts twice yearly"
"External theft — organised" 4820
"Colleague theft" 2140
"Process error — goods in" 1685
"Markdown not applied" 962
"Damage in store" 741
"Supplier short-delivery" 604
"Refund fraud" 452
"Waste — date expiry" 388
"Self-checkout non-scan" 311
"Price override abuse" 186
"Transit loss" 124
"Admin error — RTM" 97