User Journey
User experience map with satisfaction scores.
Rendering…
Make it your own.
journey
title Buying a laptop online
section Discovery
Search Google: 5: User
Compare reviews: 3: User
section Purchase
Add to cart: 4: User
Checkout: 2: User, Site
Pay: 3: User, Payment
section Post-purchase
Track shipping: 4: User
Unbox: 5: User