Value Stream — Postgraduate Admissions
Postgraduate application to enrolment across a 41-day cycle in which under three hours of assessment happens, with the interview panel over takt and a 42% rolled throughput yield.
Make it your own.
title "Postgraduate admissions — application to enrolment"
supplier "Applicant portal submissions"
customer "Enrolled students" demand: 3200/cycle
available 600h/cycle # staffed admissions hours per intake
control "Admissions CRM"
process "Completeness check" { ct: 12m; uptime: 94%; operators: 6; fpy: 63% }
wait 2d # chasing missing transcripts
process "Transcript verification" { ct: 28m; uptime: 90%; operators: 2; fpy: 87% }
inventory 640 applications
process "Academic review" { ct: 40m; uptime: 82%; operators: 6; fpy: 92% }
wait 9d # academics review between teaching
process "Interview panel" { ct: 45m; co: 10m; uptime: 78%; operators: 2; fpy: 95% }
wait 4d
process "Offer generation" { ct: 15m; uptime: 96%; operators: 3; fpy: 98% }
wait 21d # applicant decision window
process "Enrolment + visa" { ct: 35m; uptime: 92%; operators: 5; fpy: 89% }
info "Application feed" from supplier to control electronic
info "Interview invitation" from control to "Interview panel" electronic
info "Offer decision" from "Offer generation" to customer electronic