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Pareto — Parcel Network Late Deliveries

Root causes of missed delivery promises across a national parcel network at a 90% cut rather than the usual 80%, computing that 5 of 12 causes still explain 92.7% of 29,486 late parcels with depot missorts alone at 40%.

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Late deliveries by root cause — national network, March 2027March 2027 · 12 categories · total 29,486 late parcels · threshold 90%March 2027 (late parcels)Cumulative %02,5005,0007,50010,00012,5000%20%40%60%80%100%90% threshold11,8407,2604,9302,1801,12084552031119628440.2%64.8%81.5%88.9%92.7%95.6%97.3%98.4%99.0%100%vital few · 5Depot missortDriver route overrunLinehaul trailer lateAddress incompleteVehicle breakdownCustomer not in (retry)Weather — snow closureParcel damaged in transitScanner outageOther5 of 12 categories (42%) account for 92.7% of 29,486 late parcels.Vital few at 90%: Depot missort, Driver route overrun, Linehaul trailer late, Address incomplete, Vehicle breakdown —27,330 of 29,486 late parcels.Other folds 3 categories past the bar limit (284 late parcels, 1.0%).1.94 M parcels dispatched; 1.5% missed the promised day

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title "Late deliveries by root cause — national network, March 2027"
unit late parcels
period "March 2027"
threshold 90%
max-bars 10
note "1.94 M parcels dispatched; 1.5% missed the promised day"

"Depot missort"               11840
"Driver route overrun"         7260
"Linehaul trailer late"        4930
"Address incomplete"           2180
"Vehicle breakdown"            1120
"Customer not in (retry)"       845
"Weather — snow closure"        520
"Parcel damaged in transit"     311
"Scanner outage"                196
"Volume over capacity"          142
"Security hold"                  88
"Label unreadable"               54