Swimlane — incident response
Cross-team incident from page through retro.
Make it your own.
title "Incident response"
lane "Detector"
lane "On-call"
lane "Comms"
lane "Engineering"
node A "Alert fires" in Detector
node B "Acknowledge" in "On-call"
node C "Statuspage post" in Comms
node D "Investigate" in Engineering
node E "Mitigate" in Engineering
node F "Resolve" in "On-call"
node G "Final update" in Comms
node H "Post-mortem" in Engineering
A -> B
B -> C
B -> D
D -> E
E -> F
F -> G
G -> H