26 templates
Swimlane process templates
Native cross-functional process diagrams. Declare lanes for each role / team, drop nodes into them, then draw edges. Columns are auto-assigned by longest-path topology, so every handoff between lanes is visually obvious. The clearest way to document a multi-team workflow.
Swimlane — bug triage
Customer → Support → Engineering bug lifecycle.
Operations & OpsSwimlane — procurement
Requester → Manager → Finance → Vendor purchase-order flow.
Operations & OpsSwimlane — hiring loop
Recruiter / Hiring manager / Panel / Candidate end-to-end.
Business & StrategySwimlane — content publishing
Editorial workflow from brief to publish.
Business & StrategySwimlane — loan approval
Bank loan flow across customer / branch / underwriter / risk.
Business & StrategySwimlane — incident response
Cross-team incident from page through retro.
Operations & OpsSwimlane — employee onboarding
HR / IT / Manager / New hire first-week flow.
Business & StrategySwimlane — AI feedback loop
User / Frontend / Backend / Eval team feedback cycle.
AI & PipelinesSwimlane — refund request
E-commerce refund through support / fraud / finance.
Operations & OpsSwimlane — paper submission
Lead author / Co-authors / Editor / Reviewers.
Research & AcademicSwimlane — supplier onboarding
Procurement / Legal / Finance / Vendor handshake.
Operations & OpsSwimlane — enterprise sales cycle
Prospect / SDR / AE / SE / Legal end-to-end deal motion.
Business & StrategyExpense Approval (Swimlane)
Cross-functional expense reimbursement flow.
Business & StrategyHiring Process (Swimlane)
Candidate, recruiter and manager handoffs.
Operations & OpsProcurement (Swimlane)
Purchase request through to goods received.
Business & StrategyOrder Fulfilment (Swimlane)
From order placed to delivery received.
Operations & OpsContent Publishing (Swimlane)
Author, editor and SEO handoffs.
Business & StrategyLoan Application (Swimlane)
Applicant, officer and underwriting steps.
Business & StrategyProduct Returns (Swimlane)
Return request through to refund.
Operations & OpsSwimlane — Sepsis Six Pathway
Cross-functional flow of the one-hour sepsis bundle across triage nurse, emergency doctor, pathology and pharmacy, including the escalation loop when lactate returns above four.
Operations & OpsSwimlane — Goods Receipt Price Dispute
Three-way match failure routed across warehouse, accounts payable, buyer and supplier, with the credit-note branch and the rebooking loop that a straight-through invoice never takes.
Business & StrategySwimlane — Planning Objection Handling
Statutory consultation handled across resident, case officer, statutory consultee and planning committee, showing the delegated-decision shortcut and the loop back when amended plans are submitted.
Flow & ProcessInbound Goods Receipt Discrepancy (Swimlane)
What happens between carrier, receiving, buyer and accounts payable when a delivery does not match the advance shipping notice.
Operations & OpsReportable Incident Investigation (Swimlane)
Operator, supervisor, HSE and regulator handoffs from making the scene safe to verifying corrective actions at ninety days.
Risk & ReliabilityPharmacy Dispensing Standard Work (Swimlane)
Ward to porter collection standard work with the two rework loops - clinical query and accuracy check - drawn explicitly.
Lean & FlowEmergency change — ECAB approval and back-out
ITIL emergency change flow across requester, change manager, ECAB, release engineer and service desk, including the reclassification exit, the freeze-window override record, the burn-rate verification gate and the back-out path.
Operations & Ops