Venn — customer success / support / sales
Post-sale ownership overlap.
Make it your own.
title "Post-sale ownership"
set S "Support"
set C "Customer success"
set N "Sales"
only "S" "Tickets"
only "C" "QBRs"
only "N" "Renewals"
intersect "S,C" "Escalations"
intersect "C,N" "Upsell motion"
intersect "S,N" "Win-back"
intersect "S,C,N" "Champion programme"