Service SLAs (Bullet)
Operational SLAs versus targets.
Make it your own.
title "Service SLAs"
metric "Uptime (%)" value 99.92 target 99.9 max 100 ranges 99,99.9,100
metric "P95 latency (ms)" value 180 target 200 max 500 ranges 150,300,500
metric "Ticket resolution (h)" value 6 target 8 max 24 ranges 4,12,24