Swimlane — Goods Receipt Price Dispute
Three-way match failure routed across warehouse, accounts payable, buyer and supplier, with the credit-note branch and the rebooking loop that a straight-through invoice never takes.
Make it your own.
title "Invoice price dispute — three-way match failure"
lane "Warehouse"
lane "Accounts payable"
lane "Buyer"
lane "Supplier"
node A "Book goods receipt" in "Warehouse"
node B "Match invoice to PO and GRN" in "Accounts payable" as diamond
node C "Post for payment" in "Accounts payable"
node D "Raise price query" in "Accounts payable"
node E "Check contracted price" in "Buyer" as diamond
node F "Amend purchase order" in "Buyer"
node G "Investigate short delivery" in "Warehouse"
node H "Issue credit note" in "Supplier"
node I "Rebook corrected receipt" in "Warehouse"
node J "Release payment run" in "Accounts payable"
A -> B
B -> C : "matched"
B -> D : "price variance"
D -> E
E -> F : "PO price wrong"
E -> H : "invoice price wrong"
E -> G : "quantity variance"
G -> I
I -> B
F -> B
H -> B
C -> J