Story Map — Warehouse Picking App
Replacing the paper pick list for a picker walking twelve kilometres a shift, written with epic and step aliases; go-live covers a single aisle end to end but leaves damaged stock and supervisor calls to the warehouse-wide rollout.
Make it your own.
title "Warehouse picking app — retiring the paper pick list"
persona "Picker on a scanner walking twelve kilometres a shift"
goal "Pick a full trolley without walking back to the office once"
release "Go-live — One aisle, one shift"
release "Rollout — Whole warehouse"
release "Optimise — Fewer steps"
epic "Start the shift"
step "Log in"
Go-live: "Badge scan sign-in on a shared device" (5)
Rollout: "Handover carrying an unfinished trolley" (8)
step "Claim work"
Go-live: "Pull the next wave assigned to your zone" (8)
Optimise: "Skill and equipment aware work assignment" (13)
epic "Pick"
step "Travel to the location"
Go-live: "Ordered pick path down the aisle" (8)
Optimise: "Path optimised across the whole wave" (21)
step "Confirm the pick"
Go-live: "Scan location, scan item, confirm quantity" (13)
Rollout: "Short-pick reason codes and replenishment trigger" (8)
Optimise: "Voice confirmation for hands-free picking" (13)
epic "Handle exceptions"
step "Missing or damaged stock"
Rollout: "Report damage with a photo and quarantine the bay" (8)
Optimise: "Cycle count triggered by a short pick" (13)
step "Get help"
Rollout: "Call a supervisor from the device" (5)
later: "In-device chat with the shift lead" (5)
epic "Finish"
step "Drop the trolley"
Go-live: "Confirm the drop at the packing station" (5)
Rollout: "Handover scan with a chain of custody" (8)
step "See how you did"
Rollout: "Lines per hour against the shift target" (5)
Optimise: "Walking distance saved by the new path" (8)