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User story map templates

Story Map — Peer-to-Peer Marketplace MVP

Twenty cards and 146 points across four activities and four bands, where the first release covers discovery, listing and payment but leaves disputes entirely to release two — a 3-of-4 backbone span the map flags as a walking-skeleton gap.

Template previewUser story map
Peer-to-peer marketplace — MVP story mapPersona: Casual seller clearing out a spare room · Goal: List an item in three minutes and get paid without a phone callR1 — Walking skeleton34 pts · 5 cardscovers 3/4 · cum 34R2 — Trust and safety55 pts · 8 cardscovers 4/4 · cum 89R3 — Growth36 pts · 5 cardscovers 3/4 · cum 125Later21 pts · 2 cardscovers 2/4 · cum 146BACKBONEactivities, left to rightTASKSthe walking stepsDiscover32 pts · 6 cards · 2 tasksList an item36 pts · 5 cards · 2 tasksTransact44 pts · 5 cards · 2 tasksResolve34 pts · 4 cards · 2 tasksgapSearch listingsBrowse a listingCreate a listingManage listingsPayArrange handoverRaise a problemRefundKeyword search acrosstitle and description5Listing page with photosand price3Title, price, one photo,publish8Card checkout with heldfunds13In-app message thread5Filter by category, priceand distance8Seller rating andresponse time3Multi-photo upload withreordering5Edit, pause and relist5Apple Pay and Google Pay8Safe meeting points5Report an item not asdescribed8Release or refund heldfunds13Saved searches with dailyemail alerts5Category suggested fromthe photo13Bulk price drop on stalelistings5Photo evidence in thedispute5Partial refund agreed inthread8Similar items carousel8Stored wallet balance13no card in R1 — Walking skeletonNot a walking skeleton — 1 of 4 activities have no card in R1 — Walking skeleton: ResolveStory cards20Estimate146 ptsBackbone4 activitiesReleases4First release spans3/4 · 75%Walking skeleton1 gapFirst release load34 ptsSmallest full slice · 55 ptsR2 — Trust and safetyHeaviest releaseR2 — Trust and safety

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title "Peer-to-peer marketplace — MVP story map"
persona "Casual seller clearing out a spare room"
goal "List an item in three minutes and get paid without a phone call"

release "R1 — Walking skeleton"
release "R2 — Trust and safety"
release "R3 — Growth"

activity "Discover"
  task "Search listings"
    R1: "Keyword search across title and description" (5)
    R2: "Filter by category, price and distance" (8)
    R3: "Saved searches with daily email alerts" (5)
  task "Browse a listing"
    R1: "Listing page with photos and price" (3)
    R2: "Seller rating and response time" (3)
    later: "Similar items carousel" (8)
activity "List an item"
  task "Create a listing"
    R1: "Title, price, one photo, publish" (8)
    R2: "Multi-photo upload with reordering" (5)
    R3: "Category suggested from the photo" (13)
  task "Manage listings"
    R2: "Edit, pause and relist" (5)
    R3: "Bulk price drop on stale listings" (5)
activity "Transact"
  task "Pay"
    R1: "Card checkout with held funds" (13)
    R2: "Apple Pay and Google Pay" (8)
    later: "Stored wallet balance" (13)
  task "Arrange handover"
    R1: "In-app message thread" (5)
    R2: "Safe meeting points" (5)
activity "Resolve"
  task "Raise a problem"
    R2: "Report an item not as described" (8)
    R3: "Photo evidence in the dispute" (5)
  task "Refund"
    R2: "Release or refund held funds" (13)
    R3: "Partial refund agreed in thread" (8)