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SIPOC templates

SIPOC — Cold Chain Vaccine Despatch

Builds its supplier and input columns across two openers plus a bullet list, scoping 2-8 C vaccine despatch at six steps with only three of its six inputs carrying a stated requirement and 6 temperature excursions per 1,000 shipments against a target of 2.

Template previewSIPOC
Cold chain despatch — 2 to 8 C vaccinesScope · Pick list released → Consignment handed to carrierProcess ownerCold chain despatch supe…Excursions per 1000 shipments6target 2 · +4On-time carrier handover94%target 98% · -4%SSuppliers4IInputs6PProcess6OOutputs4CCustomers3Manufacturing releasePackaging storeCalibration labValidated carrier networkReleased vaccine palletsQualified shipper boxesLane-qualified for 96 hoursagainst the 30 C ambientprofileConditioned gel packsCTQConditioned at -20 C for 12hours, then 2 hours at ambientCalibrated data loggersCTQCalibration certificate indate, battery above 80%Carrier booking confirmationLane qualification dossierSealed consignmentCTQTamper seal numberrecorded against theairway billLogger activationrecordStart time inside 10minutes of shipperclosurePacking certificateCarrier airway billNational immunisationprogrammesRegulatory inspectorsDistribution partners1Release picklist2Condition gelpacks3Packqualifiedshipper4Arm datalogger5Seal andlabelconsignment6Hand over tocarrier4 suppliers · 6 inputs · 6 process steps · 4 outputs · 3 customers3 of 6 inputs have no stated requirement: “Released vaccine pallets”, “Carrier booking confirmation”, “Lane qualification dossier”.2 of 4 outputs have no stated requirement: “Packing certificate”, “Carrier airway bill”.Scope starts at “Pick list released”, matching step 1 “Release pick list”.Scope ends at “Consignment handed to carrier”, matching the last step “Hand over to carrier”.Metric “Excursions per 1000 shipments” misses target: 6 against 2, a gap of 4.Metric “On-time carrier handover” misses target: 94% against 98%, a gap of 4 %.

Make it your own.

title "Cold chain despatch — 2 to 8 C vaccines"
scope "Pick list released" -> "Consignment handed to carrier"
owner "Cold chain despatch supervisor"
metric "Excursions per 1000 shipments" target: 2 actual: 6
metric "On-time carrier handover" target: 98% actual: 94% better: higher

suppliers: Manufacturing release, Packaging store, Calibration lab
suppliers: Validated carrier network
inputs: Released vaccine pallets, Qualified shipper boxes, Conditioned gel packs, Calibrated data loggers
inputs:
  - Carrier booking confirmation
  - Lane qualification dossier
process: Release pick list -> Condition gel packs -> Pack qualified shipper -> Arm data logger
         -> Seal and label consignment -> Hand over to carrier
outputs: Sealed consignment, Logger activation record, Packing certificate, Carrier airway bill
customers: National immunisation programmes, Regulatory inspectors, Distribution partners

requirement input "Conditioned gel packs": "Conditioned at -20 C for 12 hours, then 2 hours at ambient" (CTQ)
requirement input "Calibrated data loggers": "Calibration certificate in date, battery above 80%" (CTQ)
requirement input "Qualified shipper boxes": "Lane-qualified for 96 hours against the 30 C ambient profile"
requirement output "Sealed consignment": "Tamper seal number recorded against the airway bill" (CTQ)
requirement output "Logger activation record": "Start time inside 10 minutes of shipper closure"