Value Stream — Warehouse Fulfilment
Pick-to-despatch flow for 4,200 next-day parcels a day at a 13.7-second takt, showing a well-balanced stream where no station breaks takt yet only 2.5% of the lead time adds value.
Make it your own.
title "E-commerce fulfilment — pick to despatch"
supplier "Inbound goods receipt"
customer "Next-day parcels" demand: 4200/day
available 16h/day # two shifts, no night operation
control "WMS wave planner"
process "Wave release" { ct: 8s; uptime: 99%; operators: 1 }
inventory 900 orders # released but not yet picked
process "Pick (zone route)" { ct: 4m10s; uptime: 93%; operators: 22; fpy: 97%; batch: 12 }
wait 18m # totes queue at consolidation
process "Consolidate + audit" { ct: 70s; uptime: 95%; operators: 6; fpy: 99% }
inventory 340 totes 8m # explicit dwell time, not derived
process "Pack + label" { ct: 55s; co: 15s; uptime: 96%; operators: 14; fpy: 98% }
wait 26m # waiting for the carrier trailer
process "Despatch sortation" { ct: 20s; uptime: 88%; operators: 4 }
info "Order drop" from customer to control electronic
info "Wave plan" from control to "Wave release" electronic
info "Carrier manifest" from "Despatch sortation" to customer electronic